ESMO 2016: Congress FAQs

Do you have a question about ESMO 2016? Take a look at the most frequently asked questions below:

Where is the congress taking place?

The congress is being held at the Bella Center, Copenhagen. Please see the Map and Venue page for further information.

What is the closest metro station to the venue?

The closest metro to the congress venue is Bella Center on the line going to 'Vest Amager'. To travel from the congress to the centre of Copenhagen, take the metro in the direction of 'Vanløse' and get off at Kongens NYtorv.

Does the registration fee include a transport pass?

Yes, an all zones transport pass valid in Copenhagen is included. If you are staying in Malmo, find out more here.

Does the registration fee include lunch?

No, the registration fee does not include lunch. However, opening session refreshments on the Friday are included.

I need an invitation letter for my visa application. How do I obtain one?

Individuals can download their invitation letter via the myESMO area of this website. Participants must first register for the congress and have paid in the full the appropriate registration fee. For further infomation, please see here.
Group leaders can download the electronic Invitation letter online through the registration system. To download / receive the Invitation letter, participants must first register to the Congress and pay in full.

I am not able to register at the developing country fee.

To register at the developing countries fee you have to be an ESMO Member, otherwise the Non-Member fee will apply.

What is the difference between the full and light package fee?

The full package fee includes webcast access.

Can I purchase tickets and provide the names later?

Yes, you can proceed by using the bulk registration. Further information available on the group registration page.

I am registered as part of a group, can I collect my badge myself?

Please liaise directly with your group manager regarding the collection of your badge.

Is it possible to register onsite for ESM0 2016?

Yes. For information regarding registration desk opening hours and fees, please see the Registration pages.

Is it possible to purchase an exhibition-only passes?

Yes, an exhibition visitor pass can be purchased on site. The price is of EUR 65.00.

Which areas of the Congress can I access with an Exhibitor Pass?

You may access the Exhibition, industry symposia, meet the investigator meeting and private meeting rooms.

My hotel is in Malmø, how long should I allow to travel to/from the venue?

The journey time between Malmø and the Bella Center is approximately 45 minutes by public transport and 30 minutes by direct bus transfer.

Are there any cash withdrawal machine at the venue?

Yes, there is an ATM at the venue and also in the shopping mall nearby.

When will I be able to print my Certificate of Attendance?

You will be able to print your Certificate of Attendance from the morning of Monday 10 October. You will have one month to print it from home. Please see here for further information.

What are the webcasts?

Webcasts are digital recordings of the congress sessions, which combine a session slide set with the presenter's voice. In most cases these are available for viewing 48 hours after the session. ESMO 2016 webcasts can be accessed by ESMO members and congress delegates who have elected to pay the webcast fee.
If your registration fee does not include webcast access, you can do this either by  contacting us (Select: Event>ESMO Congress>Registration) or on site at one of the registration desks.

What is your cancellation refund policy?

Refund of the registration fee (minus EUR 100 for administration costs) will be granted if notification of cancellation reaches the ESMO Congress Secretariat in writing before 3 August 2016. After this date, cancellations will not be refunded. Refunds are by bank transfer or to a credit card will be processed after the Congress.

Bulk registration: Please note that for group registrations purchased at the bulk registration discount, there will be no refund given for any unused registrations.